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General Terms and Conditions (GTC) of NWO New Web Order GmbH

 

Preamble

These General Terms and Conditions (GTC) govern the cooperation between NWO New Web Order GmbH ("Agency") and its customers ("Customer") and create a clear and binding framework for all contractual relationships.

 

1. scope of application

1.1 These GTC shall apply to all contracts, deliveries and other services between the Agency and its customers. 1.2 Deviating terms and conditions of the customer shall only apply if the Agency expressly agrees to them in writing.

 

2. services of the agency

2.1 The agency provides services in the areas of advertising, marketing and communication. 2.2 The scope of services shall be defined individually in the contract or project briefing. 2.3 Changes or extensions to the scope of services require a written agreement. Short-term changes will be implemented flexibly by mutual agreement, provided this is organizationally feasible.

 

3. conclusion of contract

3.1 Offers made by the agency are non-binding and subject to change. A contract shall only come into effect upon written order confirmation. 3.2 The client shall provide the agency with all information, materials and approvals required for the provision of services in good time.

 

4. rights of use

4.1 Upon full payment of the remuneration, the customer shall receive the agreed rights of use to the works created. 4.2 Any rights not expressly transferred shall remain with the Agency. 4.3 Any transfer of the rights of use to third parties shall require the written consent of the Agency.

 

5. remuneration

5.1 Payment shall be made in accordance with the conditions agreed in the contract. All prices are exclusive of statutory value added tax. 5.2 Additional, non-contractually agreed services shall be remunerated separately. 5.3 Payments are due within 14 days of invoicing. In the event of late payment, statutory default interest shall apply.

 

6. liability

6.1 The Agency shall be liable for intent and gross negligence. It shall only be liable for slight negligence in the event of a breach of material contractual obligations. 6.2 Liability shall be limited to the foreseeable, typical damage. Liability for loss of profit or indirect damage is excluded. 6.3 The Agency shall not be liable for delays or errors caused by incomplete or incorrect information provided by the Client.

 

7 Cancellation and termination

7.1 The customer may cancel free of charge up to 14 days before the start of the service. Cancellation is excluded after the start of the service provision, but amicable arrangements can be made. 7.2 Both parties may terminate the contract without notice for good cause. Services already rendered shall be remunerated appropriately.

 

8. secrecy

8.1 Both parties undertake to treat all information obtained in the course of the cooperation as confidential. This obligation shall also apply without restriction after the end of the contract and shall remain binding for three years.

 

9. data protection

9.1 The Agency processes personal data exclusively for the fulfillment of the contract and in accordance with the applicable data protection laws. 9.2 Further information is available in the Agency's privacy policy.

 

10. final provisions

10.1 The law of the Federal Republic of Germany shall apply. The place of jurisdiction is the registered office of the agency, provided the customer is a merchant. 10.2 Should individual provisions be invalid, the remaining provisions shall remain valid. The invalid provision shall be replaced by a valid provision that comes closest to its economic purpose.

 

Status: December 2024